FAQ

Want to find out more about our garage door services? Answers to your queries can be found below.

Frequently Asked Questions

Do you provide quotes?

Absolutely. We offer free quotes to our customers who would like to know a little more about the project to come. One of the team may need to take a look at your door and assess, though this won’t take all too long.

Do you offer after-hours services?

Yes. If your door has seized up of stopped working late in the afternoon, early in the morning or late at night, give us a call. We’ll be at your home and ready to help with no problem at all, it’s part of our emergency service.

Does the repair process take long?

No. A vast majority of our customers have their door repairs completed within less than an hour, thanks to our experts knowing where to look. Sometimes repairs can extend to a few hours, or a day or two, though this is a rare occurrence.

How much should I expect to pay?

We aim to keep our repairs as affordable as possible, though the final cost will rely on your door’s conditions. Most of our repair costs fall within the $150 to $500 range, though we will let you know upfront if pricing will be higher than this.

Will new doors be covered by warranty?

Yes. A manufacturer warranty completely covers all of the new doors we install, so if there are any issues with your garage doors in Sydney after we’ve completed our job, give us a call.

Do you quote for emergencies?

We do, however, it may slow things down. If our team members are arriving at midnight or in the early hours of the morning, a quote may delay things. We stand by our service being affordable, so you can rest assured the emergency repair won’t cost all too much. You can request a quote, though there’s a good chance you’ll need to move forward with the repair regardless.
A majority of our garage door repairs in Sydney cost between $150 and $500.

Is there a deadline for emergency repairs?

No. You can feel free to call us at all hours if you’re having an issue with your garage door. We’ll be at your home ready to help out whether it’s at 8 pm or 3 am. The last thing we want is or you to be stuck with an open garage door late at night.

What are the repair and replacement costs like?

Overall pricing for garage door repairs rests between $150 to $500, however, if you need a full replacement or a re-installation of a door, you may see a price rise up to $1,500. Keep in mind that a vast majority of repair costs will rest on your circumstances.

Does the repair take a long time?

No. The process, whether day or night, doesn’t take too long, but it will depend on what’s wrong. Most of our repairs require just a few moments of tinkering and troubleshooting, which means your door could be fixed within a few minutes. Remember that sometimes a more invasive repair is required, which could take upwards of an hour.

Will repairs reduce door warranty?

No. Our repairs are covered by manufacturer requirements. This means that your door’s warranty won’t change after garage door repairs with us in Sydney

Are replacements expensive?

No. With our brand partnerships, we can get our hands on discounted garage doors that cost far less than the competition. You should expect to spend no more than $1000 to $1700 when working with us.

Does installation take a long time?

Although the process doesn’t take too long, it may take a little while for your doors to come in stock or to be delivered. Once they arrive however we can have them installed within just a day, so stay in touch with us and we will let you know exactly what’s going on.

Can I choose the door of my preference?

Absolutely. You have the final say in all of the garage door selection processes. If there’s a garage door or a specific brand you would like to see installed in your home, let us know and we will get our hands on it for you.

Will I collect the door from the supplier?

No. One of our team members will be on-site at the manufacturer to collect and deliver the door to your home. All you need to do is sit back and relax while we take care of everything for you. If you would like to take a look at the door before it is delivered however, you are able to do this by giving us a call and we will direct you where to go.

Do you offer warranties on your new doors?

Yes! All work we undertake and all new products to be installed in your home are covered by warranty. What this means is that if there is a problem or you require some additional services, you won’t be required to pay a hefty fee for your garage door replacement in Sydney.

When can you begin?

We make it a priority to arrive on-site within a few hours after our initial phone call. We realise how important commercial operations are, and the importance of the roller door’s functionality to those operations. If there is a slow down apparent, or if a business is at risk, we will work as efficiently as possible to solve the issue.

Will repairs take a long time?

It’s difficult to say without having an in-depth assessment, though you can rest assured that we will do everything in our power to get your repair completed as fast as possible. If we need a second opinion or the help of all of our team members on-site, we will make sure this happens. Once we understand exactly what is ahead for your door, we will let you know the timeline.

Are roller door repairs costly?

Although commercial roller door replacement and repairs are more costly than their residential counterparts, you should not have to spend more than $1500 for a typical repair. However, more accurate pricing may need to be determined by a team member on-site.

Are ongoing services thorough?

Absolutely. All of our maintenance services are designed to take a look at everything relating to your roller door. The services are designed in such a way that they prevent almost all major issues from occurring.

Will you provide in-depth quotes before you begin?

Yes. Our commercial customers with larger repair jobs will be provided with a deep insight into the processes that are about to unfold. All of our commercial overhead door repairs in Sydney come with a specific cost list and plenty of information on where your money has gone with regard to repairs and new product installation.

Will the service take a long time?

Typically no. As this is just a service, you can expect the entire process to be done within less than an hour, although if we need to install or replace a few parts, we may need a few hours to do this.

What do you do in the service?

As you would expect, we make sure that our servicing process is as comprehensive as possible. We cover everything from servicing the roller doors motor through to the springs and door panelling that keeps your door well secured. If we noticed any issues or anything out of place, we will work to fix it right away.

Will issues be fixed on-site?

Of course. If we notice any problems that are fixable immediately, we will absolutely do this. You can expect any minor issues such as creaking, or tagging springs to be repaired or replaced without a hitch. Once we’ve completed the service, you will spot that your door works far better than it did before we arrived.

Does the service cost a lot?

Unlike the installation of new doors or the replacement of existing ones, the servicing price rests heavily on your circumstances. Because of this, we cannot provide an outline, though one of our technicians will let you know on site after a short assessment of what your pricing should be.

Is the opener service included?

Of course. As the garage door opener is an integral piece of machinery, we will take an in-depth look at this every time we offer you a service. What this means is that we will likely test and find potential future issues and take care of them in our garage door service in Sydney.

Why is this unsafe for me to do?

Much like all springs, garage door springs and wound incredibly tight and are therefore unsafe for homeowners to tinker with on the own. The spring could come loose or snap and severely injure anyone within its reach. We highly recommend you reach out to one of our team members to get on with this task, as we know how to disconnect and reconnect garage door springs safely.

Will you install brand new springs?

Yes. We make sure to get our hands on some brand-new garage door springs for your door, which means there won’t be any chance of the spring breaking or coming loose again. If you have a garage door that is a little older, you can also have us install new springs as a precaution.

Will the replacement springs cost a lot?

No. The service is rather affordable, capping out at $200 for most tasks. If you have a number of garage door springs that need to be replaced, the price may be higher, though typically we don’t see replacements exceeding $200.

Does installing garage door springs take a long time?

Since our team is so well versed in garage door repairs, you can rely on us to get the job done within an hour or two. If the process is a little simpler, we can have everything done in less than an hour, provided we have all the correct equipment and materials.

Will you provide a quote?

For a quote, you can give us a call and have one of our technicians arrive at your home to assess the up-and-coming project. As garage door spring replacement in Sydney could be rather complex, or simple, it is best for us to have a hands-on look at the project for us to give an accurate quote.